Privacy Policy

This Privacy Policy below outlines how your personal information is collected, used, and shared when you visit or make a purchase from NadineCockrem.com (the “Site”).  

PERSONAL INFORMATION WE COLLECT:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION:

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK:

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS:

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION:

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

CHANGES:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail or by using the Contact Us link on the top of this page.

From Survival to Self: My Journey of Healing and Becoming

There was a time in my life when survival was all I knew.

At 26, I stood in the wreckage of a failed marriage, divorced with three children under five and a newborn in my arms. As a mother, I was strong. In reality, I was hanging on by a thread.

Every day was a battle. I moved through the motions of motherhood while inside I was unravelling. Panic, fear, dread anxiety made my chest feel like it was caving in most days. Depression whispered that nothing would ever change. Stress sat in my body like poison. It was an intoxicating cocktail that left me sick, hollow, and questioning whether I could survive it all. In the midst of this I was running a successful photography business and singing in a band, burning my already flickering candle from both ends.

When I met my now husband 5 years later, something shifted. For the first time I had a safe space to fall apart. Healing didn’t arrive with a single moment of clarity. It came in fragments, sitting with the pain, facing the trauma I had buried, unravelling the lies that told me I wasn’t enough. It came in learning to stop people pleasing and sacrificing myself at every turn.

But life wasn’t finished breaking me open. Together we had a son, and his birth nearly cost me my life. That near death experience forced me to go even deeper into my triggers, into the hidden corners of grief and fear, into the raw question of who I really was. And then came another blow: losing my beautiful mum, Wendy, to pancreatic cancer. Grief doesn’t politely knock, it tears through and leaves nothing untouched. Her loss reshaped me in ways I’ll never stop carrying.

I share this because I want you to know I’ve been where you are. I know the darkness of not recognising yourself anymore. I know what it feels like to keep showing up with mask after mask while inside you’re silently falling apart. I know the weight of pretending you’re fine when you’re anything but.

Everything I do now is rooted in those years. I create the support I once longed for. Because when I was in the thick of it, there was no map, no safe hand to hold, no peace. So I tell my story in the hope that you find what I once couldn’t, a way to turn inward, to sit with your pain, to name it, to rewrite it, and eventually to see beauty in the person you are becoming.

That is why I created The Hope Deck, a set of affirmations to guide you back to yourself when life feels impossible.

My BIG PLANS FOR 2026 is stepping into new seasons of sharing, launching my podcast Seasons of Her Soul, creating a new deck called The Soul Deck, and one day writing my book to tell this story in full.

This is my mission: to stand with you in the places that hurt, to remind you that you are not alone, and to show you that even in your deepest pain, there is always a way back to your peace.

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